What information we collect
We may process data about your use of our website and services (“usage data”). The usage data may include: your IP address, geographical location, browser type, and version, operating system, referral source, length of visit, page views, and website navigation paths, as well as information about the timing, frequency, and pattern of your service use. The source of the usage data is Google Analytics. This usage data may be processed for the purposes of analysing the use of the website and services.The information you provide may be used in a number of ways, for example: to provide you with the information, products, and services you ask for, and honour any contract you have with us, services we think may be of interest to you, and to manage customer service queries.When you enter into a contract of services with TDS-UK we collect and process personal data about you when you interact with us and when you purchase services. This includes your name, your email address, your phone number, your address, your payment details (including your billing address or bank details, as appropriate).
How do we use personal information?
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.The information that we collect and store relating to you is primarily used to enable us to provide our services to you and is of legitimate interest. In addition, we may use the information for the following purposes:- account set up and administration- meet contractual commitments to you- delivering marketing and events communication- carrying out polls and surveys- internal research and development purposes- providing goods and services- legal obligations (eg prevention of fraud)- meeting internal audit requirements- for marketing purposes, where you have consented to receive such information.
How do we store your personal data?
Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into on our sites will be encrypted to ensure its safety.The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.
Access to your personal information
At any time you may review or update personally identifiable information that we hold about you. To obtain a copy of any information that is not provided on our website you may send us a request at email@example.com In addition, you can object to the processing of your personal data in some circumstances (in particular, where we don’t have to process the data to meet contractual or other legal requirements, or where we are using the data for direct marketing).These rights may be limited, for example, if fulfilling your request would reveal personal data about another person, or if you ask us to delete information that we are required by law to keep or have compelling legitimate interests in keeping.To exercise any of these rights, you can get in touch with us or our data protection officer using the details set out. If you have unresolved concerns, you have the right to complain to an EU data protection authority where you live, work, or where you believe a breach may have occurred.
How long will you retain my data?
Where we process registration data, we do this for as long as you are an active user of our sites and for 12 months after this.Where we process personal data for marketing purposes or with your consent, we process the data until you ask us to stop and for a short period after this (to allow us to implement your requests). We also keep a record of the fact that you have asked us not to send you direct marketing or to process your data so that we can respect your request in the future.Where we process personal data in connection with performing a contract, we keep the transactional data for six years from your last interaction with us (or such longer period as may be required by law).
When someone visits www.tayloreddrainsolutions.co.uk we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way that does not identify anyone. We do not make and do not allow Google to make, any attempt to find out the identities of those visiting our website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.